{"id":21539,"date":"2025-02-21T20:42:06","date_gmt":"2025-02-21T20:42:06","guid":{"rendered":"https:\/\/www.dataroad.es\/?p=21539"},"modified":"2026-08-20T15:42:16","modified_gmt":"2026-08-20T15:42:16","slug":"suporte-informatico-assistencia","status":"publish","type":"post","link":"https:\/\/www.dataroad.es\/fr\/redes-wireless-instalacao\/suporte-informatico-assistencia\/","title":{"rendered":"Klass Wagen : r\u00e9seau, Wi-Fi, pare-feu et vid\u00e9osurveillance \u00e0 Funchal"},"content":{"rendered":"<p><!-- dr-visual --><\/p>\n<p class=\"dr-meta\"><span>3 min de lecture<\/span><span>DataRoad<\/span><\/p>\n<div class=\"dr-toc\">\n<p class=\"dr-t\">Dans cet article<\/p>\n<ol>\n<li><a href=\"#s-instalacao-integral-de-rede-informatica-e-infraest\">Instala\u00e7\u00e3o integral de rede inform\u00e1tica e infraestruturas de\u2026<\/a><\/li>\n<li><a href=\"#s-suporte-informatico-continuo-e-servicos-geridos\">Suporte inform\u00e1tico cont\u00ednuo e servi\u00e7os geridos<\/a><\/li>\n<li><a href=\"#s-klass-wagen-mais-de-uma-decada-de-lideranca-no-alu\">Klass Wagen: mais de uma d\u00e9cada de lideran\u00e7a no aluguer autom\u00f3vel<\/a><\/li>\n<li><a href=\"#s-dataroad-tecnologia-experiencia-e-certificacao-ao-\">DataRoad: tecnologia, experi\u00eancia e certifica\u00e7\u00e3o ao servi\u00e7o das empresas<\/a><\/li>\n<\/ol>\n<\/div>\n<div class=\"dr-ficha\">\n<p class=\"dr-t\">Fiche du projet<\/p>\n<dl>\n<dt>Cliente<\/dt>\n<dd>Klass Wagen<\/dd>\n<dt>Secteur<\/dt>\n<dd>Secteur public<\/dd>\n<dt>Intervention<\/dt>\n<dd>Cablagem estruturada \u00b7 Rede wireless empresarial \u00b7 Firewall e seguran\u00e7a \u00b7 Videovigil\u00e2ncia \u00b7 Servidores e infraestrutura \u00b7 Suporte IT Unlimited<\/dd>\n<dt>Oui<\/dt>\n<dd>2025<\/dd>\n<\/dl>\n<\/div>\n<style>\na {<br \/>    text-decoration: none;<br \/>    color: #464feb;<br \/>}<br \/>tr th, tr td {<br \/>    border: 1px solid #e6e6e6;<br \/>}<br \/>tr th {<br \/>    background-color: #f5f5f5;<br \/>}<br \/><\/style>\n<div>\n<p>A DataRoad foi selecionada pela <strong>Klass Wagen\u2122 Rent a Car<\/strong> para realizar a instala\u00e7\u00e3o completa da <strong>rede inform\u00e1tica<\/strong>, <strong>rede wireless<\/strong>, <strong>sistema de videovigil\u00e2ncia (CCTV)<\/strong> e <strong>firewall de seguran\u00e7a<\/strong> no novo escrit\u00f3rio da empresa no <strong>Funchal, Madeira<\/strong>. Este projeto refor\u00e7a a confian\u00e7a cont\u00ednua da Klass Wagen nas solu\u00e7\u00f5es tecnol\u00f3gicas desenvolvidas pela DataRoad, j\u00e1 implementadas previamente nos seus escrit\u00f3rios da Expo, Camarate, Faro e Porto.<\/p>\n<h2 id=\"s-instalacao-integral-de-rede-informatica-e-infraest\"><strong>Instala\u00e7\u00e3o integral de rede inform\u00e1tica e infraestruturas de comunica\u00e7\u00f5es<\/strong><\/h2>\n<p>No novo escrit\u00f3rio da Klass Wagen no Funchal, a DataRoad executou:<\/p>\n<ul>\n<li>\u2705 Instala\u00e7\u00e3o de cablagem estruturada e rede inform\u00e1tica completa<\/li>\n<li>\u2705 Implementa\u00e7\u00e3o de rede wireless empresarial (Wi\u2011Fi)<\/li>\n<li>\u2705 Configura\u00e7\u00e3o e instala\u00e7\u00e3o de firewall de seguran\u00e7a<\/li>\n<li>\u2705 Implementa\u00e7\u00e3o de sistema de videovigil\u00e2ncia (CCTV)<\/li>\n<li>\u2705 Otimiza\u00e7\u00e3o de desempenho e conectividade para opera\u00e7\u00f5es<\/li>\n<\/ul>\n<p>A solu\u00e7\u00e3o foi projetada para garantir <strong>seguran\u00e7a, fiabilidade e elevada disponibilidade<\/strong>, suportando as necessidades tecnol\u00f3gicas da opera\u00e7\u00e3o da Klass Wagen na regi\u00e3o.<\/p>\n<h2 id=\"s-suporte-informatico-continuo-e-servicos-geridos\"><strong>Suporte inform\u00e1tico cont\u00ednuo e servi\u00e7os geridos<\/strong><\/h2>\n<p>Al\u00e9m da implementa\u00e7\u00e3o das infraestruturas, a DataRoad ir\u00e1 assegurar <strong>support informatique permanent<\/strong> aos sistemas da Klass Wagen, incluindo:<\/p>\n<ul>\n<li>Suporte aos postos de trabalho<\/li>\n<li>Gest\u00e3o da rede wireless e impress\u00e3o<\/li>\n<li>Administra\u00e7\u00e3o de servidores e conectividade \u00e0 internet<\/li>\n<li>Surveillance 24\/7<\/li>\n<li>Servi\u00e7os de alarm\u00edstica e reporting<\/li>\n<li>Assist\u00eancia remota e no local<\/li>\n<li>Gest\u00e3o pr\u00f3\u2011ativa dos sistemas de TI atrav\u00e9s do servi\u00e7o <strong>IT Unlimited\u2122<\/strong><\/li>\n<\/ul>\n<p>Como <strong>MSP \u2013 Managed Service Provider<\/strong>, a DataRoad garante \u00e0 Klass Wagen uma opera\u00e7\u00e3o est\u00e1vel, segura e continuamente monitorizada, assegurando m\u00e1xima disponibilidade dos servi\u00e7os de TI.<\/p>\n<h2 id=\"s-klass-wagen-mais-de-uma-decada-de-lideranca-no-alu\"><strong>Klass Wagen: mais de uma d\u00e9cada de lideran\u00e7a no aluguer autom\u00f3vel<\/strong><\/h2>\n<p>A Klass Wagen \u00e9 uma marca reconhecida no setor do <strong>rent\u2011a\u2011car<\/strong>, com mais de 10 anos de atividade e uma frota superior a <strong>3.000 ve\u00edculos<\/strong>. A empresa opera em v\u00e1rios pa\u00edses e cidades, incluindo:<\/p>\n<ul>\n<li>\ud83c\uddf5\ud83c\uddf9 Portugal: Lisboa (Expo, Camarate), Faro, Porto e agora Funchal<\/li>\n<li>\ud83c\uddf7\ud83c\uddf4 Rom\u00e9nia: Bucareste, Cluj Napoca, Sibiu, Iasi, Timisoara, Craiova, Bacau<\/li>\n<li>\ud83c\udded\ud83c\uddfa Hungria: Budapeste<\/li>\n<\/ul>\n<p>A sua expans\u00e3o cont\u00ednua reflete a qualidade do servi\u00e7o prestado e a forte presen\u00e7a no mercado de aluguer para viagens de lazer.<\/p>\n<p><strong>Conhe\u00e7a a Klass Wagen <a href=\"https:\/\/www.klasswagen.com\">ici<\/a><\/strong><\/p>\n<h2 id=\"s-dataroad-tecnologia-experiencia-e-certificacao-ao-\"><strong>DataRoad: tecnologia, experi\u00eancia e certifica\u00e7\u00e3o ao servi\u00e7o das empresas<\/strong><\/h2>\n<p>A DataRoad distingue\u2011se pelo seu <strong>savoir-faire sp\u00e9cialis\u00e9<\/strong> e vasta experi\u00eancia na implementa\u00e7\u00e3o de <strong>redes inform\u00e1ticas, seguran\u00e7a digital, sistemas wireless e servi\u00e7os de TI geridos<\/strong>.<br \/>\nA empresa conta com <strong>certifica\u00e7\u00f5es de diversos fabricantes<\/strong> e uma equipa t\u00e9cnica altamente qualificada.<\/p>\n<p>Entre os principais servi\u00e7os que presta incluem\u2011se:<\/p>\n<ul>\n<li>Support informatique d'entreprise<\/li>\n<li>Instala\u00e7\u00e3o e manuten\u00e7\u00e3o de redes inform\u00e1ticas<\/li>\n<li>Gest\u00e3o de parques inform\u00e1ticos<\/li>\n<li>Servi\u00e7os de TI geridos 24\/7<\/li>\n<li>Consultoria inform\u00e1tica especializada<\/li>\n<li>Monitoriza\u00e7\u00e3o, alarm\u00edstica e relat\u00f3rios em tempo real<\/li>\n<\/ul>\n<p>O objetivo da DataRoad \u00e9 fornecer servi\u00e7os de TI <strong>eficientes, rent\u00e1veis e totalmente alinhados com as necessidades do cliente<\/strong>, assegurando m\u00e1xima fiabilidade e seguran\u00e7a.<\/p>\n<p>\ud83d\udc49 <strong>Conhe\u00e7a o nosso servi\u00e7o IT Unlimited<\/strong><br \/>\n\ud83d\udc49 <strong>Servi\u00e7os IT geridos para empresas<\/strong><br \/>\n\ud83d\udc49 <strong>Solu\u00e7\u00f5es de inform\u00e1tica e manuten\u00e7\u00e3o profissional<\/strong><\/p>\n<\/div>\n<p class=\"dr-service-cta\"><strong>A sua rede est\u00e1 protegida contra amea\u00e7as?<\/strong> A DataRoad implementa firewalls e solu\u00e7\u00f5es de seguran\u00e7a inform\u00e1tica \u00e0 medida de cada empresa. <a href=\"https:\/\/www.dataroad.es\/fr\/firewalls-seguranca-informatica\/\">Saiba mais sobre os nossos servi\u00e7os de seguran\u00e7a inform\u00e1tica<\/a>.<\/p>\n<div class=\"dr-cta\"><a href=\"https:\/\/www.dataroad.es\/fr\/installation-de-reseaux-sans-fil\/\"><span class=\"dr-t\">Avez-vous besoin d'un WiFi d'entreprise qui ne tombe pas en panne ?<\/span><span class=\"dr-s\">\u00c9tude de couverture, WiFi 6 et WiFi 7, r\u00e9seau invit\u00e9 isol\u00e9 et gestion centralis\u00e9e.<\/span><span class=\"dr-b\">Voir le service<\/span><\/a><\/div>\n<p><!-- dr-sobre-bloco --><\/p>\n<h2>DataRoad \u2014 r\u00e9seaux informatiques et sans fil pour les entreprises<\/h2>\n<p>A <strong>DataRoad<\/strong> C'est une entreprise portugaise sp\u00e9cialis\u00e9e dans <strong>services informatiques g\u00e9r\u00e9s (MSP)<\/strong>, bas\u00e9e \u00e0 Alfragide (Lisbonne) et pr\u00e9sente activement \u00e0 Porto, Faro, Funchal, \u00c9vora, Set\u00fabal et Beja. Depuis 2015, elle assure le bon fonctionnement des infrastructures informatiques des entreprises qui ne peuvent pas s'arr\u00eater \u2014 h\u00f4tels, cliniques, ambassades, universit\u00e9s, multinationales et PME exigeantes \u2014 gr\u00e2ce \u00e0 une \u00e9quipe technique certifi\u00e9e, une surveillance permanente et un support 24\/7.<\/p>\n<p>DataRoad est sp\u00e9cialis\u00e9e dans <strong>r\u00e9seaux informatiques d'entreprise<\/strong> \u2014 c\u00e2blage structur\u00e9 et certifi\u00e9, commutation de niveau 3 et PoE, et r\u00e9seaux sans fil <strong>Wi-Fi 6 et Wi-Fi 7<\/strong> g\u00e9r\u00e9es dans le cloud. Chaque projet commence par une \u00e9tude sur site et une \u00e9tude de couverture, afin de garantir des performances stables et une segmentation s\u00e9curis\u00e9e entre le r\u00e9seau interne, le r\u00e9seau d'exploitation et le r\u00e9seau des visiteurs.<\/p>\n<h2>Services DataRoad<\/h2>\n<ul>\n<li><strong>IT Unlimited \u2014 support informatique permanent<\/strong>assistance illimit\u00e9e \u00e0 co\u00fbt fixe, \u00e0 distance et sur place, avec gestion des incidents et r\u00e9ponse rapide.<\/li>\n<li><strong>R\u00e9seaux informatiques et c\u00e2blage structur\u00e9<\/strong>: conception, installation et certification de r\u00e9seaux, commutation de niveau 3 et PoE.<\/li>\n<li><strong>R\u00e9seaux sans fil d'entreprise (WiFi 6 et WiFi 7)<\/strong>\u00e9tude de couverture, gestion dans le cloud et r\u00e9seaux de visiteurs isol\u00e9s.<\/li>\n<li><strong>Cybers\u00e9curit\u00e9 et pare-feu d'entreprise<\/strong>protection p\u00e9rim\u00e9trique, contr\u00f4le du trafic et att\u00e9nuation des menaces.<\/li>\n<li><strong>Serveurs, sauvegardes et reprise d'activit\u00e9<\/strong>serveurs, NAS et sauvegardes centralis\u00e9es.<\/li>\n<li><strong>Vid\u00e9osurveillance CCTV<\/strong>syst\u00e8mes de vid\u00e9osurveillance avec enregistrement continu.<\/li>\n<li><strong>Surveillance, alarmes et rapports<\/strong>surveillance en temps r\u00e9el, alertes automatiques et interventions proactives.<\/li>\n<li><strong>Conseil et gestion de projets informatiques<\/strong>d\u00e9m\u00e9nagements d'installations, nouvelles unit\u00e9s et modernisation des infrastructures.<\/li>\n<li><strong>Support multiplateforme<\/strong>environnements Windows et Apple, avec gestion int\u00e9grale du parc informatique.<\/li>\n<\/ul>\n<div class=\"dr-contacto\">\n<p class=\"dr-t\">Parlez \u00e0 DataRoad<\/p>\n<p class=\"dr-d\">Quer saber se a rede da sua empresa est\u00e1 realmente protegida? Fazemos o levantamento e apresentamos uma proposta sem compromisso.<\/p>\n<div class=\"dr-vias\"><a href=\"tel:+351211459950\"><span class=\"dr-l\">T\u00e9l\u00e9phone<\/span><span class=\"dr-v\">351 211 459 950<\/span><span class=\"dr-n\">appel vers le r\u00e9seau fixe national<\/span><\/a><a href=\"mailto:sales@dataroad.pt\"><span class=\"dr-l\">Courriel<\/span><span class=\"dr-v\">sales@dataroad.pt<\/span><span class=\"dr-n\">envoyez-nous votre commande<\/span><\/a><\/div>\n<p class=\"dr-acao\"><a href=\"https:\/\/www.dataroad.es\/fr\/firewalls-seguranca-informatica\/\">Pedir uma avalia\u00e7\u00e3o de seguran\u00e7a &raquo;<\/a><\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A Klass Wagen escolheu a DataRoad para implementar rede, WiFi, firewall e videovigil\u00e2ncia nas novas instala\u00e7\u00f5es. Veja o projeto.<\/p>","protected":false},"author":1,"featured_media":8007,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"gallery","meta":{"rs_blank_template":"","rs_page_bg_color":"","slide_template_v7":"","footnotes":""},"categories":[75],"tags":[87,95,81,94],"class_list":["post-21539","post","type-post","status-publish","format-gallery","has-post-thumbnail","hentry","category-redes-wireless-instalacao","tag-avenca-servicos-informatica","tag-assistencia-informatica-servicos-informatica-lisboa","tag-assistencia-informatica-e-redes-informatica","tag-servicos-de-manutencao-informatica","post_format-post-format-gallery"],"aioseo_notices":[],"aioseo_head":"\n\t\t<!-- All in One SEO Pro 5.0.1 - aioseo.com -->\n\t<meta name=\"description\" content=\"Klass Wagen escolhe a DataRoad para implementar rede inform\u00e1tica, Wi-Fi, firewall e videovigil\u00e2ncia \u2014 conhe\u00e7a este projeto de IT: redes, suporte e infraestrutura.\" \/>\n\t<meta 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