3 min read DataRoad In short Response times increasing without explanation or compensation. There is no formal SLA - or there is, but no one measures it. No proactive monitoring: it is always the company that discovers the problems. Everything depends on a single
3 min readDataRoadIn shortDedicated firewall with network segmentation between critical systems, workstations and visitors.Tested backups, with at least one offline or immutable copy.Multi-factor authentication for email and all remote access.Updates of
3 min readDataRoadIn shortAn MSP manages IT continuously, rather than just responding when something breaks.Traditional outsourcing sells hours; an MSP sells availability.The model is preventive: monitoring, updates and intervention before the
3 min readDataRoadIn shortTwo models on the market: ad-hoc intervention (hourly rate) and monthly fixed-cost retainer.The price depends on the number of workstations and servers, the criticality of the operation and the agreed response times.The cost
9 min readDataRoadIn this articleThe IT Unlimited model: the third way in IT supportAll DataRoad IT servicesPartners and certifications that elevate your infrastructureResponse times (SLA) you can count onNational and international coverageWhy