Klass Wagen has chosen DataRoad to install the IT network, Wi-Fi, firewall and CCTV at its new office...

Klass Wagen: IT Unlimited across four offices nationwide

4-minute readDataRoad

Project details

Client
Klass Wagen™ Rent a Car
Sector
Public sector
Intervention
Business wireless networks · Firewalls and security · CCTV · Servers and infrastructure · Unlimited IT Support
Year
2023

Klass Wagen chooses DataRoad for comprehensive IT support with a 24/7 Unlimited IT contract

A DataRoad was chosen by the Klass Wagen to ensure all IT services, business technical support and continuous computer maintenance through your annual contract IT Unlimited — a monthly IT support solution that guarantees permanent, safe and efficient operation of all the company's information systems.

This partnership reinforces DataRoad's positioning as a national benchmark in IT services for businesses, network management, 24/7 monitoring e managed IT support (MSP).


Comprehensive IT Support for All Klass Wagen Locations in Portugal

Klass Wagen operates in several strategic locations in Portugal, including:

  • Lisbon – Parque das Nações / Expo
  • Camarate
  • Faro
  • Porto

DataRoad will ensure comprehensive IT support for these locations, guaranteeing:

  • Ongoing IT support for workstations
  • Management and maintenance of the corporate wireless network
  • Server and internal systems administration
  • Print management and internet connectivity
  • 24/7 monitoring of information systems
  • Advanced alarming and incident detection
  • Unlimited remote support, with rapid intervention
  • Detailed reporting on system availability

With the service IT Unlimited, all Klass Wagen IT environments are permanently protected and monitored, reducing failures, preventing downtime and increasing productivity.


Klass Wagen: European leader in the car rental sector

A Klass Wagen it is a leading company in the car rental sector for leisure travel, with over 10 years of trading and a fleet of more than 3,000 vehicles.

Its international presence includes:

  • Portugal
  • Romania (Bucharest, Cluj-Napoca, Craiova, Iași, Sibiu, Timișoara and Bacău)
  • Hungary Budapest

The trust placed in DataRoad demonstrates the importance of a solid technological partner to support critical operations in a company that operates at a continuous pace and with high demands.


Customer Thank You

DataRoad thanks Klass Wagen for choosing our services for:

  • IT consultancy
  • Professional IT support
  • Computer network management and maintenance
  • Managed IT services

We will continue to ensure the full availability of your systems and the operational quality necessary to support the company's growth in Portugal.


DataRoad – IT Support Specialists and Managed IT Services

DataRoad is a company with a strong reputation in the information technology sector, standing out for its:

  • Specialised expertise
  • Certified team
  • Extensive experience in IT services for businesses
  • Industry-leading manufacturer certifications

We provide professional services in:

  • Business IT support
  • Installation and management of computer networks
  • IT security and firewalls
  • IT consultancy
  • Networking and IT infrastructure
  • Service Desk and Helpdesk
  • IT asset management
  • Managed IT services (MSP)

IT Unlimited – 24/7/365 IT Support

The service IT Unlimited, available in the options Premium e Premium 365, offers:

  • Continuous systems monitoring
  • Alarming and immediate anomaly detection
  • Permanent reporting of service availability
  • Preventative and corrective maintenance
  • Unlimited remote and on-site support
  • Rapid response, 24 hours a day

Find out more about our IT Unlimited service here
Managed IT Services for Businesses
Computer Maintenance and Professional IT Support

✅ Find out more

FAQ — Frequently Asked Questions

What is DataRoad’s IT Unlimited service?

It is a service provided by monthly IT support which combines monitoring, remote support, alarm management and reporting to ensure the company’s systems continue to operate stably and predictably.

Does IT Unlimited include support for corporate networks and Wi-Fi?

Yes. The service may cover wired/wireless network, connectivity, access points and troubleshooting performance and availability issues, in accordance with the defined scope.

Is there regular reporting and monitoring?

Yes. DataRoad includes reporting and monitoring the IT environment, with a focus on a proactive approach.

For what sort of businesses does this make the most sense?

For companies that value business continuity, quick reply, expected cost and a specialist team providing ongoing IT support.

Want “zero worries” about IT? Get in touch with us

If your company needs monthly IT support, IT outsourcing, network management, monitoring With a team ready to ensure your operations are always up and running, DataRoad has the right solution for you.

➡️ Request a quote from IT Unlimited
➡️ Book a technical assessment
➡️ Speak to a DataRoad expert

Do you want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan.

DataRoad — ongoing IT support for businesses

A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.

DataRoad ensures the ongoing IT support of companies via the service IT Unlimited: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts and proactive interventions. The aim is simple — to prevent problems from even bringing operations to a standstill.

DataRoad Services

  • IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
  • Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
  • Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
  • Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
  • Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
  • CCTV video surveillance: video surveillance systems with continuous recording.
  • Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
  • IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
  • Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.

Get in touch with DataRoad

Do you need IT support for your business, to set up or upgrade your network, or simply a second opinion on your infrastructure? We’ll assess your situation and provide you with a no-obligation quote.

Contact DataRoad »

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