In this article
Project details
- Client
- Velv by OnRising
- Sector
- Companies and offices
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
- Year
- 2023
Velv by OnRising chooses DataRoad for complete IT support with an IT Unlimited 24/7 contract
A DataRoad was chosen by the Velv by OnRising to ensure all IT services, business technical support and continuous computer maintenance, through an annual contract IT Unlimited, ensuring permanent stability, security and performance of the company's information systems.
This partnership reinforces DataRoad's position as an exceptional provider of IT services for businesses, MSP (Managed Service Provider) e 24/7/365 managed IT solutions.
✅ Comprehensive IT Support for Velv's Entire Operation
Under the contract of monthly IT support IT Unlimited, DataRoad will ensure:
- Ongoing IT support to the workplace
- Firewall and network security management and maintenance
- Corporate wireless network management
- Server and internal systems administration
- Print management and internet connectivity
- 24/7 IT systems monitoring
- Advanced alerting and immediate incident response
- Unlimited remote and onsite support
- Continuous reporting of systems availability and performance
This managed IT services model allows Velv to operate with maximum efficiency, security and without technological interruptions.
✅ Velv by OnRising: a benchmark in nearshore software development
A Velv by OnRising is a leading company in nearshore software development in Portugal, providing high-quality technological solutions for domestic and international clients.
Geographical presence:
- Lisbon
- Porto
- Rio de Janeiro (Brazil)
With a multicultural team of 200 professionals, Velv stands out for criteria of diversity and technological leadership, including:
- 60%: management posts held by women
- 15% programming roles allocated to women
- 45% from customers in the international market
The company provides information systems consultancy services to several European countries, establishing itself as one of the most influential Portuguese technology firms in the sector.
✅ Customer Thank You
DataRoad thanks Velv for the trust placed in our services for:
- IT consultancy
- Professional IT support
- Installation and management of computer networks
- 24/7 managed IT services
Our mission is to guarantee total availability, security and impeccable performance of the organisation's IT systems.
✅ DataRoad – Specialists in IT Services, Networks and Managed IT
DataRoad has extensive experience, specialist know-how and certifications from various leading manufacturers, with a particular focus on the following areas:
- IT support for businesses
- Installation and management of computer networks
- Cybersecurity and firewalls
- Networking
- Specialist IT consultancy
- IT asset management
- Professional Service Desk and Helpdesk
Our certified technical team implements robust, scalable solutions tailored to the real needs of each client.
✅ IT Unlimited – 24/7/365 IT Support
DataRoad’s premium managed IT services — IT Unlimited - includes:
- Proactive and continuous monitoring
- Alarming and fault prevention
- Updated reporting
- 24/7 rapid response
- Unlimited remote and on-site support
- Preventative and corrective maintenance
- Total operational continuity
Is your network protected against threats? DataRoad implements firewalls and IT security solutions tailored to each company’s needs. Find out more about our IT security services.
DataRoad — computer and wireless networks for businesses
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
DataRoad specialises in corporate computer networks — structured and certified cabling, Layer 3 switching and PoE, and wireless networks Wi-Fi 6 and Wi-Fi 7 managed in the cloud. Each project begins with an on-site survey and a coverage study, to ensure stable performance and secure segmentation between the internal network, the operational network and the visitor network.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Get in touch with DataRoad
Would you like to know whether your company’s network is truly secure? We’ll carry out an assessment and provide you with a no-obligation quote.
