In this article
- DataRoad selected by PTR Pharma Consulting to provide IT support…
- Comprehensive IT Support with IT Unlimited — Total Availability,…
- Website and email hosting on DataRoad servers — Maximum…
- 🧠 DataRoad — Expertise, certifications and experience at the service of…
- 🚀 IT Unlimited — Proactive IT services with monitoring and…
- 🤝 A thank you from DataRoad
Project details
- Client
- PTR Pharma Consulting
- Sector
- Hospitality
- Intervention
- Business wireless networks · Firewalls and security · Servers and infrastructure · Unlimited IT support
- Year
- 2019
DataRoad has been selected by PTR Pharma Consulting to provide monthly IT Unlimited support, as well as website hosting and corporate email services
A DataRoad was chosen by the PTR Pharma Consulting to ensure all services are provided by monthly IT support, under the annual contract IT Unlimited, ensuring the continuous, secure and optimised operation of all the company’s information systems. This decision reinforces the growing confidence that organisations in the healthcare and pharmaceutical consultancy sectors have in DataRoad as a specialist and reliable technology partner.
In addition to IT support, PTR Pharma has opted to host your corporate website and email system on DataRoad’s servers, offering maximum availability, enhanced security and continuous monitoring — essential elements for businesses that rely on fast, secure and uninterrupted communication.
✅ Comprehensive IT Support with IT Unlimited — Total Availability, Zero Downtime
The contract IT Unlimited ensures that PTR Pharma Consulting has a stable, efficient and continuously monitored IT operation. The services included are:
🔧 Support for jobs
- Hardware and software troubleshooting
- Performance optimisation
- Direct support for users
📶 Wireless network management and connectivity
- Continuous Wi-Fi monitoring
- Troubleshooting network faults
- Optimising wireless coverage and security
🖨️ Print system support
- Settings, fixes and maintenance
- Network connection and remote management
🖥️ Server administration and maintenance
- 24/7 monitoring
- Updates and fixes
- Backup management and data integrity
🌐 Internet connectivity and security
- Firewalls and VPNs
- Protection against attacks and intrusions
- Traffic analysis and incident prevention
All this, combined with:
✅ Services advanced monitoring
✅ Smart alarm system for the early detection of faults
✅ Availability and performance reporting
✅ Unlimited remote and on-site support
✅ Website and email hosting on DataRoad servers — Maximum availability and security
PTR Pharma has decided to migrate its:
- Corporate website
- Professional email system
for the DataRoad servers, ensuring:
- High availability
- Redundancy and automatic backups
- Enhanced security
- Protection against spam, phishing and external attacks
- Improved performance and stability
Having its digital infrastructure hosted directly on DataRoad enables the company to operate with confidence and with the assurance of business continuity.
🧠 DataRoad — Expertise, certifications and experience at the service of businesses
DataRoad stands out in the market for its technical capabilities and the excellence of its services, offering:
✅ Specialist expertise
Years of experience in IT network installation, security, consultancy and support for demanding corporate environments.
✅ Certifications from recognised manufacturers
Proven expertise in key networking, server, firewall and cloud technologies.
✅ Specialised technical team
Experienced and certified professionals in the key areas required for the smooth running of companies’ IT systems.
✅ Extensive portfolio of completed projects
Projects in offices, clinics, hotels, industrial premises, consultancy firms and public bodies.
🚀 IT Unlimited — Proactive IT services with 24/7 monitoring and support
O IT Unlimited It is more than just a service: it is a guarantee that our clients’ IT operations will always remain:
✅ Stable
✅ Safe
✅ Monitored
✅ Ready to respond to any incident
The set includes:
- Monitoring 24 hours a day, 365 days a year
- Automatic alarm
- Unlimited remote and on-site support
- Periodic reports
- Preventive and proactive measures
- Comprehensive management of systems, servers and networks
All with a single point of contact and a rapid response.
🤝 A thank you from DataRoad
DataRoad would like to thank PTR Pharma Consulting trust in our services in the following areas:
✅ IT consultancy
✅ IT support
✅ Unlimited IT Support
✅ Network management and maintenance
✅ Website and email hosting
We will continue to ensure safety, stability and technological innovation at every stage of your operation.
Find out more about our IT Unlimited service here
Managed IT services for businesses
IT services and IT maintenance for businesses
Do you want IT without any surprises on your bill? With DataRoad’s IT Unlimited, you get unlimited IT support for a fixed monthly fee. Find out about the IT Unlimited plan.
DataRoad — ongoing IT support for businesses
A DataRoad is a Portuguese company specialising in managed IT services (MSP), headquartered in Alfragide (Lisbon) and with an active presence in Porto, Faro, Funchal, Évora, Setúbal and Beja. Since 2015, it has ensured the smooth running of IT infrastructures for businesses that cannot afford downtime — hotels, clinics, embassies, universities, multinationals and demanding SMEs — with a certified technical team, continuous monitoring and 24/7 support.
DataRoad ensures the ongoing IT support of companies via the service IT Unlimited: unlimited support at a fixed cost, both remote and on-site, with 24/7 monitoring, alerts and proactive interventions. The aim is simple — to prevent problems from even bringing operations to a standstill.
DataRoad Services
- IT Unlimited — round-the-clock IT support: unlimited support at a fixed cost, both remote and on-site, with incident management and rapid response.
- Computer networks and structured cabling: network design, installation and certification; Layer 3 switching and PoE.
- Enterprise wireless networks (Wi-Fi 6 and Wi-Fi 7): coverage study, cloud management and isolated visitor networks.
- Cybersecurity and corporate firewalls: perimeter protection, traffic control and threat mitigation.
- Servers, backups and disaster recovery: servers, NAS devices and centralised backups.
- CCTV video surveillance: video surveillance systems with continuous recording.
- Monitoring, alarm systems and reporting: real-time monitoring, automatic alerts and proactive interventions.
- IT consultancy and project management: relocation of premises, new facilities and modernisation of infrastructure.
- Cross-platform support: Windows and Apple environments, with comprehensive management of the IT infrastructure.
Get in touch with DataRoad
Are you thinking of migrating to Microsoft 365, or would you like to organise what you already have more effectively? We’ll analyse your situation and provide you with a no-obligation proposal.
